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Serving The University of Alabama since 1894.

The Crimson White

Serving The University of Alabama since 1894.

The Crimson White

Serving The University of Alabama since 1894.

The Crimson White

IT Service Desk brings fresh outlook to customer service

Bethany Blair October 12, 2010

The HelpDesk has gotten a new name and a fresh outlook on customer service, according to a UA press release. Renamed the IT Service Desk over the summer, the organization has revamped its key customer-facing...

HelpDesk fixes computer problems for students

Amanda Sams March 21, 2010

To an average college student who relies heavily on their computer to complete daily coursework, a computer crash precipitates a major catastrophe. There is HelpDesk, a service part of the UA Office of...