About 1,500 Alabama Power customers lost power around 3:58 p.m. on Monday, said Joseph Brown, Alabama Power manager of external affairs.

The outage occurred in what Alabama Power calls the Castle Hill area, which is located off of University Blvd. near Helen Keller Blvd.

Those that lost power included the area near the medical school all the way to Baumhower’s, Brown said.

Brown said about 500 customers regained power within 30 minutes of the initial loss.

About 1,020 customers were out of power until 11:05 p.m., when power was restored.

Alabama Power had to change a light pole, which prolonged the process, Brown said.

The city of Tuscaloosa was called to the site so they could locate any water lines to avoid hitting one, Brown said. AT&T was also called to the site because their hyperoptic lines would not be hit.

Both the city and AT&T being called out to the site contributed to the delay, Brown said.

Brown said some streetlights might have been out between 3:58 p.m. and 4:20 p.m. Brown said when streetlights go out, they blink.